Privacy Policy
How Utility Birch Core collects, uses, and protects personal information submitted through our website and services.
1. Data Controller
Utility Birch Core Co., Ltd.
Office 9, 53 Demo-ro, Changwon 00000
Email: contact@utilitybirchcore.click
Phone: +82 55 0000 7410
2. Information We Collect
Contact form submissions: name, email address, selected service, optional filing deadline, and message content.
Service engagement records: wallet type descriptions, transaction records you voluntarily submit, correspondence related to your pack preparation, and payment confirmation details.
Website usage: essential cookies for consent preference storage. If you accept analytics cookies, anonymized page view data via standard server logs.
We do not collect seed phrases, private keys, wallet PINs, or biometric data.
3. How We Use Your Information
- Respond to inquiries and provide quotes
- Prepare summary packs from records you submit
- Send draft documents for your review
- Process payments and issue invoices
- Comply with legal obligations in the Republic of Korea
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data based on: (a) performance of a contract when you engage our services, (b) legitimate interest in responding to inquiries, and (c) consent where required for non-essential cookies.
5. Data Retention
Contact form submissions are retained for 12 months. Service engagement records and prepared documents are retained for 24 months after final delivery, then securely deleted. Payment records are retained for 5 years as required by Korean tax law.
You may request earlier deletion by contacting us, subject to legal retention requirements.
6. Your Rights
Under applicable Korean privacy law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention obligations)
- Withdraw consent for non-essential cookies at any time
- Lodge a complaint with the Personal Information Protection Commission of Korea
To exercise these rights, email contact@utilitybirchcore.click.
7. International Transfers
Our services are based in South Korea. If you access our website from outside Korea, your data may be transferred to and processed in Korea. We ensure appropriate safeguards for any international data transfers related to our services.
8. Security
We use encrypted links for document delivery, restrict access to client records to assigned team members, and do not store wallet credentials. No transmission method is completely secure; we encourage you to use our secure delivery links rather than unencrypted email for sensitive records.
9. Third-Party Services
Our website loads fonts from Google Fonts. Google may collect usage data according to their privacy policy. We do not use third-party advertising trackers.
10. Changes
We may update this policy periodically. The latest version is always available at this URL.
Last updated: August 2026